nFlowLive.com is a fully supported solution with a team of dedicated support staff on hand to assist you
The nFlow support team always aims to go the extra mile for our customers. Customer support always seems to be the one thing that customers are least happy about. It seems the general feeling is that once a company has your money they don't care any more. At nFlow we see customer support as pivotal to our excellence in customer focus therefore we go to great lengths to ensure every dealing with us is as pleasant and easy as possible. Right from a non-aggressive sales team, through efficient, proactive and courteous project, engineering and training team members, to our support desk team we make sure that everyone in the company understands our ethics and strategy of fulfilling the promise we give of making nFlowLive.com easy to buy and use.
Once your system is installed probably the most common interaction you have with us will be with our support team. Because we know this is very important we have invested a large amount of time and money in this area to ensure questions are answered quickly, problems resolved as soon as possible and nothing or no one gets missed or forgotten about. To do this we use a sophisticated Business Process Management (BPM) tool with an ITIL compliant support desk system to control and monitor all support desk tasks.
So if you are experiencing any problems or would like your portal login details please contact our dedicated support team by
emailingsupport@nflowlive.com
or call our support line on
+44 (0)1376 532277.