How it Works

nFlowLive.com is the only real Dictation as a Service (DaaS) solution on the market. Unlike competing Digital Dictation Software (DDS) solutions nFlowLive.com is a uniquely better Cloud solution. It's not just a standard PC application that has been quickly adapted to work over the internet but a properly designed service-based web application that has been architected in conjunction with consultants from Microsoft to deliver you the benefits of a proven digital dictation workflow system along with:
No other hosted DDS solution delivers such an effortless experience for the price so if you are looking for complete peace of mind with minimum fuss and cost then nFlowLive.com is the default choice.

Flexible Access

nFlowLive.com is a properly designed web application that allows you to connect the rich nFlow DDS client to the servers in our data centre using secure web services. From your office PC, home PC, or in fact any PC with internet access on which you can install the nFlow DDS client, your access to nFlowLive.com is just a click away.

Advanced Security

nFlowLive.com is a Cloud-based Dictation-as-a-Service (DaaS) that is hosted in a highly secure data centre, with all data kept securely in the UK and fully backed up during its lifecycle. This eliminates the need and cost for you to manage your own security for nFlowLive.com. It also provides you with a very low cost disaster recovery solution which means that if something happens to your office you can send staff to work at home or other offices where they will have instant access to nFlowLive.com as if nothing had happened.

Seamless User Experience

A solution like nFlowLive.com with flexible access needs to maintain your experience of the service wherever you login. For example if you decide that you want to configure the system to alert you to when a piece of urgent dictation arrives for transcription or a dictation sent for transcription has become overdue you will want this to stay the same whichever PC you login to the service on. Competing solutions store this sort of information on the PC itself which means that when you move to another PC these settings do not follow you. With nFlowLive.com anything you do to tailor the application to suit your way of working will follow you wherever you go creating a truly seamless user experience.

Automatic Hardware Driver Support

Digital Dictation software often needs hardware drivers for things like dictation handsets, footpedals and portable voice recorders. Unlike competing solutions that expect you to handle the complication of installing the drivers yourself nFlowLive.com takes care of all that for you. All you do is tell nFlow which device you are using and it will automatically install the appropriate drivers wherever you login on to the service leaving you free to concentrate on your work.

Full Automatic Updating

Any hosted digital dictation application that requires you to have to manually install your own updates does not give the low cost solution that defines a true Cloud-based solution. You still have the hassle, and typically the problems, of installing the update and dealing with the frustrating issues when the update doesn't work properly. nFlowLive.com is a true service-based solution that takes care of all this for you. Built on the Microsoft .Net platform updated components and new features are streamed automatically to every PC you access the service from. There are no installation files or MSI packages to run or files to copy to you PC eliminating the need for you to incur additional upgrade costs as well as ensuring that you are able to take advantage of all new functionality added to nFlowLive.com instantaneously.

Virtual End User Training

Typically one of the biggest costs with software is training and yet by not giving users good training they won't get the best out of the software. nFlowLive.com solves this for you by including browser based virtual online training for users. Developed by nFlow's experienced DD training team it has separate interactive audiovisual modules so that users can quickly learn about the bits they want to. They can review as much or as little as they like, stop and come back to it at any time. The training is available 24hrs a day so users can return for a refresh on something whenever they want. With nFlowLive you can be sure that professional training support is never more than a click away.

User Administration Service Included

Adding, removing or changing user details on a system can be a pain especially when you don't do it that often and can't remember how. nFlowLive.com saves you all the hassle of setting up and administering the system yourself. All you need to do is tell nFlow who the users are and who they work with and nFlow will do the rest. If a new user starts, a user leaves or a user just moves team you don't have to do anything other than email nFlow with the details and your details will be changed for you.

Full End User Support

Unlike solutions that only provide support for designated members of staff nFlowLive.com comes with full end user support which means any user can make a normal rate call or email nFlow's support desk team when they need help. The hosted nature of nFlowLive.com means that users should rarely need to contact support however you can use the service safe in the knowledge that help is only a call away.

Free Disaster Recovery Support

The fact that nFlowLive.com gives you a completely seamless solution wherever you access the system combined with a fully managed and supported service means you effectively get completely free disaster recovery for digital dictation. If staff can't work in the office then you simply send them home with a dictation handset or footpedal and they can download the application on to their home PC and work from there. In all cases the nFlowLive.com application will appear exactly as they last left it and any drivers or updates they need will be automatically delivered to them as soon as they login. When you compare the cost of bespoke disaster recovery solutions you can quickly see that nFlowLive.com delivers exceptional value.

What if I have an existing digital dictation system?

If you have a basic standalone DDS, another DDS workflow solution or even another hosted DDS solution and like what you have read here then why not upgrade to nFlowLive.com. All you need to do is sign up, it’s as simple as that! nFlowLive.com integrates with all the major hardware suppliers such as Philips and Olympus, so you will be able to continue using your existing USB microphones, digital pocket memos, footpedals and headsets, eliminating the need for you to incur any additional equipment purchase costs.

Sign up now and get yourself on the path to a more efficient way of working

• Enterprise level functionality at a fraction of the cost
• Financial savings from improved workflow/efficiencies of a DDS
• Cost effective replacement for standalone DDS software
• Instantaneous access to solution
• Investment in future proof .NET technology
• Secure data storage and backup
• No infrastructure or installation costs
• No additional computer hardware or software costs
• Free automatic upgrades and updates
• Free disaster recovery support
• Free virtual training online
• Simple and easy remote working
• Better utilisation of in-house IT resources and budget

To download an nFlowLive.com fact sheet please click here, or if you would like to request more information about nFlowLive.com please click here or call us on +44 (0)1376 532266